Frequently Asked Questions
Where is my order?
Don't worry! We are here to help.
If your package is not delivered within the promised shipping time as mentioned on the Shipping page, feel free to reach out to us through our contact page.
How soon can I expect my order?
Please find the shipping times listed on the Shipping page.
Do you offer refunds or exchanges?
Yes we do, please visit our refund page for more details about this.
Are your products made environmentally friendly?
We believe in slow fashion. Durable products ethically sourced.
This means good product development, sourcing the right materials to lengthen the lifetime usage of our products while also considering reusing plastics/materials.
Next to that, we invest back in the planet by planting one tree per placed order and our goal is to be carbon neutral by 2025. Read more about this on Our impact page.
Is your question not answered? Leave us a message on our contact page and we will get back to you within 24 hours.